Empowering healthcare solutions for better patient care
At Healthcare Partners Ltd, we are committed to enhancing patients’ lives through world-class healthcare management solutions.
We do this by designing and delivering innovative, expert solutions that empower you to drive transformational change — improving the overall patient experience.
Your one-stop solution for medical device servicing
Healthcare Partner’s Electronics and Medical Engineering (EME) team is responsible for the maintenance and repair of complex electronic, diagnostic and therapeutic equipment.
We manage more than 17,000 medical devices throughout every stage of their lifecycle across a portfolio of NHS Trusts and healthcare partners.
Spotlight on Maxillofacial Laboratory
At our Maxillofacial Laboratory, we’re proud to transform our patients’ quality of life for the better.
Our expert team designs and delivers personalised and cost-effective maxillofacial devices, private prostheses, speciality orthodontic products and digital surgical solutions. The lab is equipped with the latest 3D printing technology and software, and our brand-new treatment room is available for overnight private prosthesis packages.
About Healthcare Partners Ltd
Launched in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust. We provide services to the Trust as well as other clients in the public and private sectors, and all our profits are reinvested back into the Trust.
We understand that healthcare organisations are facing increasing pressure to find cost savings and efficiencies whilst improving patient care. HPL helps you solve your most complex, painful challenges, so you can focus on delivering outstanding patient care.
Healthcare Partners Ltd
at a glance
Orders managed per annum
We manage 218,000 order lines across 920 suppliers per annum
We’ve achieved year-on-year CIPS savings in excess of £2m
Medical assets managed
We manage more than 17,000 medical assets and devices across the entire lifecycle
Facilities and services managed by Healthcare Partners Ltd across all sites
HPL provides full managed services which enables additional efficiencies beyond normal cost improvement initiatives
Partnering with you to continuously improve healthcare
We partner with you to get to the heart of your challenge and come up with a creative healthcare management solution that is right for you.
We provide the blueprint for success, but we don’t stop there — we do the hard work so that you don’t have to. Our team of experts design, project manage and deliver transformative services and solutions that improve the patient experience.
Learn more about how we’ve helped our clients achieve their goals and deliver outstanding patient care.
Discover how we designed and installed a bespoke VRA room for Kingston Hospital — enabling quick and easy access to this vitally important resource.
Our bespoke solution simplifies and automates the process by which the Royal Surrey County Hospital NHS Trust enters and tracks data into the Medical Device Information System (MDIS), the nationwide initiative for the tracking of medical device implant and surgical data across the public and private sectors.
Our successful delivery of centralised wound care for the Surrey Highlands ICP transformed a system characterised by decentralised and inconsistent ordering routes. We created a fully managed service solution that will recognise savings of more than £1.2m per annum.
Quality & governance
Healthcare Partners Ltd puts quality at the forefront of every service that we provide and for every healthcare solution that we deliver.
Our internal quality and governance team ensures safe, effective outcomes that meet our clients’ high clinical assurance and quality requirements. Our accreditations include the ISO9001:2015 for Quality Management and the Customer Service Excellence Standard.
The RTS team is always very helpful and supportive to our Echocardiography team, very efficiently dealt all the faults and repair work. They do organize the service; trouble shoot minor & major faults and do the quality control of our Echo machines in a professional way. This ensures we can give high standard Echocardiography services to the community. Entire team is very friendly and always approachable whenever we need them and we all are happy to work with this team. This team is real asset for the Trust
Head of Echocardiography & Registered Clinical Scientist, Royal Surrey County Hospital
The RTS team is incredibly valued with radiotherapy, as they have been for the 16 years I’ve worked here and before that. They service, repair and quality control our radiotherapy machines in a conscientious, detailed and thorough way. This ensures we have clinically available machines to deliver radiotherapy to all patients who come to St Luke’s Cancer Centre. They are a pleasure to work with.
Deputy Head of Dosimetry, Royal Surrey County Hospital
Highly knowledgeable, professional and approachable with ‘can-do’ attitudes really reflect the qualities of the HPL Radiotherapy Technical Services (RTS) team. The RTS team work extremely well under pressure when responding to urgent breakdowns, keeping calm and ensuring effective communication with Radiographers and Physicists which is essential to ensure patients are kept updated.
We are really lucky to have such exceptional engineers with the HPL RTS workforce to help support our clinical service in Radiotherapy